Every client is unique and has specific requirements and goals. As a trusted Salesforce partner since 2010, we’ve made it our mission to discover yours — delivering tailored solutions that support how you market, sell, and serve your customers. ShellBlack.com consists of 28 highly credentialed team members staffed in all four time zones coast to coast. With our exclusive focus on Salesforce technologies, and more than 500 successful engagements to our credit, we take the time to learn your business — then architect effective, user-friendly solutions that drive adoption and insight. The result? A perfect blend of analytics, usability, and customer success.
Ever tried managing lead flow for a team of reps using Salesforce? It’s not easy to achieve fairness, taking account of rep availability, adjusting weighting for junior and senior reps, territory and skill routing, spoken languages etc. Distribution Engine is a powerful and easily configurable native SF app that ensures your Leads, Opportunities (or any standard/custom objects) are distributed to team members in an intelligent and timely manner. It can also track leads which are not followed up on time and reassign to another rep if you want. Distribution Engine - Lead Assignment Made Easy
SmartCloud Connect increases Salesforce CRM adoption and user’s productivity through the smart integration with Office 365, Outlook, Gmail. Fully customizable, supports all custom objects. Product is powered by Invisible – The Company with more than 10 years of enterprise class experience and trusted more than 500.000 users worldwide.
NewVoiceMedia’s cloud contact center and inside sales platform delivers more successful conversations. Plugging straight into your CRM for full access to hard-won data, it helps organizations worldwide build a more personal relationship with every customer or prospect, joining up all communications channels without expensive, disruptive hardware changes.
Skuid was founded in 2013 on the simple belief that enterprise apps should stop forcing people to behave like machines. With Skuid’s simple-to-use but incredibly robust cloud UX platform, anyone can connect to disparate data sources and assemble highly complex, beautiful, bespoke applications without writing code.Skuid has 5M+ users across 32 countries.
Fast Forms is the #1 native Salesforce.com form builder. Fast Forms enables you to create forms that collect data directly into Salesforce.com without any complex mapping. Use Salesforce standard and custom objects to create branded stay in touch forms, other types of prefilled forms, surveys, application forms, event registration forms, donation forms, waiver & disclaimer signature forms and many more.