Every client is unique and has specific requirements and goals. As a trusted Salesforce partner since 2010, we’ve made it our mission to discover yours — delivering tailored solutions that support how you market, sell and service your customers. ShellBlack.com consists of 32 team members with more than 75 Salesforce certifications. With our exclusive focus on Salesforce technologies and more than 650 successful engagements to our credit, we take the time to learn your business — then architect effective, user-friendly solutions that drive adoption and insight. The result? A perfect blend of analytics, usability, and customer success.
Elements.cloud is a freemium Agile Business Analysis application. You can capture business requirements and user stories, document business processes and embed diagrams in Objects. Sync your Salesforce config data to an Elements.cloud Ref Model to get insights into your Org, categorize fields for GDPR, and document your config changes.
SmartCloud Connect is highly customizable, an all-in-one solution that brings Salesforce right to your Inbox and Calendar; it lets you synchronize emails, meetings and tasks between your CRM and Office 365, Outlook, Gmail.